Graduands may receive the academic dress order form by clicking on the Login button at the top menu bar.

You may first submit a rough estimate of your dress size for booking. Upon collection, a fitting will be done to ensure the perfect fit for you. Please rest assured that we have sufficient stock of different sizes to accommodate to all graduands.

We apologise that we are unable to accommodate this arrangement. However, please rest assured that a proper fitting will be done for you upon collection of your academic dress.

Upon successful submission of the academic dress order form, an acknowledgement email and an SMS will be sent to your given email address and mobile number. After the booking of your appointment for the academic dress collection, another acknowledgement email and SMS will be sent to your given email address and mobile number. 

Please do remember to print the acknowledgement email and bring it along with you when you collect your academic dress. If you are unable to print the form, kindly take down the acknowledgement number for reference.

The actual contents vary for different universities. Generally, it includes three items – gown, hood and mortarboard.

All charges (rental fee and refundable security deposit) are stated in your respective academic dress hire forms. You may make payment on the day of collection in cash or through NETS.

An academic dress set (or any of its components) is considered in “good condition” if it satisfies the following:

• No cuttings/alterations of any kinds
• No burns, tears, rips and run in fabric or holes on velvet or satin
• No scotch-tape marks, discolourations or irremovable stains
• No damaged or missing buttons/tassel

A deposit is collected upon issue of the academic dress in order to ensure that the academic dress is returned by the stated date and in good condition. The deposit is also used to offset the cost of repairing the dress should any damages occur.

There is no special dress code but it is recommended that you wear a button-down top or shirt which will enable you to attach the academic hood to your clothing without pins. Female graduands are advised to wear court shoes and male graduands should wear a tie and dress shoes.

This is not necessary as all academic dresses are dry-cleaned before distribution.

The academic dresses will be issued at Serangoon Broadway, 1365 Serangoon Road Singapore 328244. The collection schedule can be found in your respective academic dress hire forms.

Please contact our customer service staff to make alternative arrangements for collection. You may also authorise someone else to make payment and collect the academic dress on your behalf.

All academic dresses must be returned directly to our company. You may also collect your stage photograph while returning your academic dress.

Yes, you can. Please remember to provide your rental receipt as well.

Please inform your university so that they can advise you directly.

For any requests of additional guest tickets, kindly contact your university for assistance.

Ad-hoc request is only available to past graduates, and is subjected to approval. Please send your request to graduations@serangoonbroadway.com. Do note that an administrative charge will apply on top of the purchase/rental price.

Please send your question to graduations@serangoonbroadway.com or contact us at 6293 3998.